Event Ticket Sales
Brown Paper Tickets LLCFind BBB Accredited Businesses in Event Ticket Sales.
About
This business has 2 alerts
Important information
- Advertising Review:
On November 23, 2021, Better Business Bureau contacted Brown Paper Tickets LLC regarding an advertising claim found on its website,https://www.brownpapertickets.com. Specifically, Brown Paper Tickets LLC claims, "You can collect payment through Brown Paper Tickets' credit card processing for no additional fee. For payments collected this way, we send payment within ten (10) business days after the end of your event for the full-face value of tickets sold.", "For free events, there's no cost for you or your attendees. Zero. Nada. Free events are always free!", "Brown Paper Tickets: best ticket company we've ever used. Absolute legends. Awesome customer service."
Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided. Claims that relate to tangible qualities and performance values of a product or service can be used when the advertiser has substantiation. Claims relating to performance and results should be backed up by reliable evidence.
A formal written request to substantiate these claims have been emailed and mailed to Brown Paper Tickets on November 23, 2021.
To date BBB has not received a response from the Company.
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