Business ProfileforMr. Plumber
Current Alerts For This Business
Specifically, the company's use of the claims "100% Satisfaction Guarantee Seal" may not meet Better Business Bureau Code of Advertising guidelines.
According to the guidelines: "Advertisers should only use "100% satisfaction," "satisfaction guarantee(d)," "money back guarantee," "free trial offer," or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. When "satisfaction guarantee(d)" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed."
The BBB requested written clarification from the company on how they resolve issues with dissatisfied consumers. Do they provide a full refund upon a dissatisfied customer's request?
Mr. Plumber has failed to respond to the BBB regarding this ad challenge.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 553 Central Dr, Virginia Beach, VA 23454-5228
- BBB File Opened:
- 11/7/2010
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Contact Information
Principal
- Aaron Lawyer, Owner
- Additional Contact Information
Fax Numbers
- (757) 460-2699Primary Fax
- (757) 460-2699
Customer Complaints
0 Customer Complaints
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