Business Profile
Family Entertainment
Trap-n-PaintFind BBB Accredited Businesses in Family Entertainment.
Complaints
Current Alerts For This Business
Pattern of Complaints:
In April 2021 BBB investigated Trap-n-paint business practices. This investigation was prompted by a pattern of consumer complaints alleging events were canceled without notification and lack of communication prompting requests for refunds. During the investigation it was revealed that Trap-n-paint does not have a current 2021 business license according to the Commissioner of Revenue for Portsmouth, Virginia. As of the date of this Business Profile, the company has had no reports posted to the BBB's ScamTracker page: https://www.bbb.org/scamtracker/us.
According to the company's website, they hold painting events. The website has a list of events that consumers can view and select which event they wish to attend by purchasing tickets through the website. The website also sells Trap in the House Kits which contain, a canvas, 2 paint brushes, and paint. According Trap n Paint Facebook page posts, the consumers attending the events, paint, dance, sing, and drink. Their Facebook page also has the company listed as being in the Arts and Entertainment industry.
On April 5, 2021 BBB notified the company about the pattern of complaints alleging events cancelled without notification and lack of communication prompting requests for refunds. The Better Business Bureau requested information on how Trap-n-paint was going to correct the pattern of customer complaints.
As of the date of this Business Profile, the company has not responded further to BBB's request for a written plan of action for resolving the pattern of complaints.
According to the company's website, they hold painting events. The website has a list of events that consumers can view and select which event they wish to attend by purchasing tickets through the website. The website also sells Trap in the House Kits which contain, a canvas, 2 paint brushes, and paint. According Trap n Paint Facebook page posts, the consumers attending the events, paint, dance, sing, and drink. Their Facebook page also has the company listed as being in the Arts and Entertainment industry.
On April 5, 2021 BBB notified the company about the pattern of complaints alleging events cancelled without notification and lack of communication prompting requests for refunds. The Better Business Bureau requested information on how Trap-n-paint was going to correct the pattern of customer complaints.
As of the date of this Business Profile, the company has not responded further to BBB's request for a written plan of action for resolving the pattern of complaints.