Business ProfileforWhite House Marketplace
Current Alerts For This Business
BBB contacted White House Marketplace, in writing, regarding a pattern of complaints concerning orders not delivered in the time frame promised and the lack of communication. Customers reference the inability to reach the business, lack of response to their calls, emails, Facebook posts and text messages. Complainants also stated they were promised a delivery time frame that was not met. BBB also has concerns regarding unanswered complaints. To date, we have not received a response to complaints nor our written communications regarding the pattern of complaints.
The Federal Trade Commission has a rule regarding the shipment of online orders. Here is the rule and link to the FTC website: https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/mail-internet-or-telephone-order
Additional business information
At-a-glance
Related Categories
Business Details
- Location of This Business
- 6250 Coffee Rd, Forest, VA 24551-3608
- BBB File Opened:
- 10/12/2018
- Years in Business:
- 8
- Business Started:
- 11/15/2016
- Type of Entity:
- Sole Proprietorship
- Business Management
- Ms. Lori White, Owner
- Mr. Duane White, Owner
- Contact Information
Principal
- Ms. Lori White, Owner
- Mr. Duane White, Owner
Customer Contact
- Ms. Lori White, Owner
- Mr. Duane White, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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