Complaints
Current Alerts For This Business
Pattern of Complaints:
In June 2019 BBB began an investigation on Your Time Fitness business practices. This investigation was prompted by a pattern of consumer complaints alleging inability to cancel gym membership prompting requests for gym membership cancellation and refunds for additional months of membership.
On August 29, 2019 the BBB notified the company about the pattern of complaints alleging inability to cancel gym membership prompting requests for gym membership cancellation and refunds for additional months of membership and requested information on how Your Time Fitness was going to correct the pattern.
As of the date of this Business Profile, the company has not responded further to the BBB's request for a written plan of action for resolving the pattern of complaints.
On August 29, 2019 the BBB notified the company about the pattern of complaints alleging inability to cancel gym membership prompting requests for gym membership cancellation and refunds for additional months of membership and requested information on how Your Time Fitness was going to correct the pattern.
As of the date of this Business Profile, the company has not responded further to the BBB's request for a written plan of action for resolving the pattern of complaints.