About
About This Business
Products and Services
Business Details
- Local BBB:
- BBB Mountain West
- BBB File Opened:
- 10/24/2006
- Business Started:
- 7/8/2003
- Business Started Locally:
- 7/8/2003
- Business Incorporated:
- 10/8/2004
- Type of Entity:
- Corporation
- Alternate Names:
- Canyon Hobbies LLC
- Business Management:
- Mr. Clint Hadfield, President
Additional Contact Information
- Principal Contacts
- Mr. Clint Hadfield, President
- Customer Contacts
- Mr. Clint Hadfield, President
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Refund and Exchange Policy
- Return Policy
RC Planet will consider returns within thirty (30) days of purchase. Refunds are for the cost of product only and may be subject to a restocking fee of 15%; shipping and handling charges are not refundable.
RC Planet retains the exclusive and sole right as to whether an item may be returned, exchanged or order cancelled. The company thus encourages customers to use caution when placing an order, as once placed the order can not be cancelled, nor the item returned or exchanged except with expressed consent of an authorized RC Planet representative.
Items ineligible for return:
- Factory sealed products which have been opened or removed from packaging in any way.
- Electronics (If defective refer to the manufacturers warranty coverage.)
RC Planet does not accept returns on defective merchandise which is covered by the manufacturers warranty. All Warranties are handled directly by the respective manufacturers that produced the item in question. You will need a copy of your original receipt and warranties must be claimed prior to the warranty expiration date set by the manufacturer.
Contact information for each manufacturer is available on our Manufacturer page.
Instructions
Print, complete, and sign the RMA form.Enclose the packing slip. (If you don't have it you can reprint it from your account at www.rcplanet.com)
Enclose the original product packaging.
Please write RMA # (your order number) on the outside of the box to expedite the return process.
Please send the return to the following address:
RC Planet RMA # _________
9623 South 500 West
Salt Lake City, Utah 84070 - Business Categories
- Hobby Supplies
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.