Complaints
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning Billing or Collection and Refund/Exchange Issues. Specifically, consumers allege payment of fees and taxes upfront in the form of gift cards. One consumer claims their banking details were requested when seeking a letter of satisfaction for a deceased parent's mortgage and that unorthodox practices were advised by the business. Other consumers allege promised refunds were not received. On November 10, 2021, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of December 13, 2021, BBB has had no response.
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