Moving Companies
Best Of The West MoversAbout
Important information
- Advertising Review:
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On April 10th 2019, BBB asked the business to substantiate the claims made on its website. The business advertised that they have the "lowest rates in the industry" and also that their rates are "10 to 20% less than competitors". BBB’s Code of Advertising Section 12 states that businesses making statements of "lowest rates" must have proper substantiation for all claims prior to dissemination. BBB’s Code of Advertising Section 13 states that advertisements which set out company policy of matching or bettering competitors' prices may be used, provided that the offer clearly and conspicuously discloses fully any material and significant conditions which apply including, if applicable, what evidence a consumer must present to take advantage of the offer.
As of May 8th 2019, the company has not provided a response to modify or discontinue these concerns.
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