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Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Fast Postal Change

          View full profile
          Location of This Business
          138 E 12300 S Unit 662, Draper, UT 84020
          Email this Business
          BBB File Opened:
          11/25/2020
          Years in Business:
          4
          Business Started:
          6/18/2020
          Business Started Locally:
          6/18/2020
          Business Incorporated:
          6/18/2020
          Type of Entity:
          Limited Liability Company (LLC)
          Alternate Business Name
          • Polymath LLC
          • I Change Address
          • A Change Address
          • Smart Change Address USA
          • Smart Change Postal Address
          • My Post Address
          • Post Address Forme
          • Change Mover Post
          • Address United Post
          • My Postal Changes
          • Movers Changes
          • United Post Address
          Business Management
          • Mr. Leo Aljiro San Luis, Member
          Contact Information

          Principal

          • Mr. Leo Aljiro San Luis, Member

          Customer Contact

          • Mr. Leo Aljiro San Luis, Member
          Additional Contact Information

          Phone Numbers

          Email Addresses

          Website Addresses

          Serving Area

          We service the following area(s): All of United States

          • Reno, NV
          • Sparks, NV
          Business Categories
          Mailing Services

          Alerts

          See What BBB Reports On

          Pattern of Complaint

          BBB files indicate that this business has a pattern of complaints concerning consumers not having clear information that signing up for this service is different from USPS's official Change of Address website, and being surprised when realizing they were charged $80 or around that amount. There are also reports that consumers are being signed up for a $59 subscription. Even though this is listed in the fine print of the website, the lack of transparency has led to an increase of consumer complaints.

          On April 5th, 2021, BBB submitted a written request to the company encouraging them to address the pattern of complaints. On April 9th, 2021, the company responded showing a desire to resolve the issue and work with consumers review their complaints and reach solutions if possible. BBB is attempting to work with this company to address these concerns. They made changes to some of the several websites reported to BBB to make it clearer that they are not affiliated with USPS; however, some sites remain unchanged, and as of April 30, 2021 the company is no longer responding to emails to BBB about the continuing pattern of complaints despite their changes.


          Alert

          BBB has recently received complaints concerning misrepresentations in the service cost and affiliation with the official USPS. There are also reports that consumers are being signed up for a $59 subscription. The company lists their cost and non-affiliation in the fine print at the bottom of the page and occasionally in other places on their websites. These complaints are currently pending as BBB is waiting for the business’ response.

          Contact Information

          138 E 12300 S Unit 662

          Draper, UT 84020

          Visit Website
          Email this Business
          (385) 247-8031

          Accreditation

          This business is not BBB Accredited

          Years in Business: 4

          BBB Rating

          F

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.