Business ProfileforFast Postal Change
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning consumers not having clear information that signing up for this service is different from USPS's official Change of Address website, and being surprised when realizing they were charged $80 or around that amount. There are also reports that consumers are being signed up for a $59 subscription. Even though this is listed in the fine print of the website, the lack of transparency has led to an increase of consumer complaints.
On April 5th, 2021, BBB submitted a written request to the company encouraging them to address the pattern of complaints. On April 9th, 2021, the company responded showing a desire to resolve the issue and work with consumers review their complaints and reach solutions if possible. BBB is attempting to work with this company to address these concerns. They made changes to some of the several websites reported to BBB to make it clearer that they are not affiliated with USPS; however, some sites remain unchanged, and as of April 30, 2021 the company is no longer responding to emails to BBB about the continuing pattern of complaints despite their changes.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 138 E 12300 S Unit 662, Draper, UT 84020
- BBB File Opened:
- 11/25/2020
- Years in Business:
- 4
- Business Started:
- 6/18/2020
- Business Started Locally:
- 6/18/2020
- Business Incorporated:
- 6/18/2020
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Polymath LLC
- I Change Address
- A Change Address
- Business Management
- Mr. Leo Aljiro San Luis, Member
- Contact Information
Principal
- Mr. Leo Aljiro San Luis, Member
Customer Contact
- Mr. Leo Aljiro San Luis, Member
- Additional Contact Information
Phone Numbers
- (928) 970-5582Other Phone
- (931) 288-4608Other Phone
Email Addresses
- Primary
Website Addresses
- (928) 970-5582
Customer Complaints
0 Customer Complaints
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2 Customer Reviews
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Most Recent Customer Review
Sandra H
1 star12/06/2021
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