Business ProfileforLisian Store
Current Alerts For This Business
In October 2020, BBB challenged Lisian Store's listed price comparison for several of its products. Lisian Store failed to disclose if the price comparison is based on its own former price, an identical product or a similar product found on another website. According to BBB's Code of Advertising, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
The business did not respond to BBB’s request for revisions and clarification in its advertising.”
In October 2020, BBB initiated an investigation into Lisian Store after it received complaints from consumers alleging purchased items from its website were never delivered. In its investigation, BBB found that some of the pictures Lisian Store used for its products were not its own and retrieved from other websites.
Furthermore, BBB found that consumers would receive a fake tracking number after purchase. Following the purchase, consumers had no communication from Lisian Store regarding when its product would be delievered.
BBB contacted Lisian Store in an attempt to address its issues, but received no response.
At-a-glance
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Business Details
- Location of This Business
- 3104 Sam Houston Dr, Victoria, TX 77904
- BBB File Opened:
- 9/27/2020
- Years in Business:
- 4
- Business Started:
- 7/21/2020
- Business Management
- Customer Support
- Contact Information
Principal
- Customer Support
Customer Contact
- Customer Support
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
0 Customer Complaints
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