Complaints

 Crest Management Company has made the following statement:

 "We have received several complaints from residents in Edgewater Park in Baycliff regarding the condition of their pool this year.  This is an unguarded community pool.  The residents of the community were provided keys to the pool marked “Do Not Duplicate”.  Someone in the community duplicated the keys and they are being given out to people who do not live in the community.  People are using the pool at night as a place to party.  The equipment is being vandalized.  The board has authorized a daily visit by the pool company rather than 3x a week in an attempt to keep it clean and all repairs were made.  The lock will be changed on the gate by this weekend 8/8/15, and new keys will be provided to the residents.   

We are obtaining a  proposal for a security camera, however there are not funds in the 2015 budget for a security camera but could be budgeted for in 2016.  We are posting a sign “No Trespassing  Violators will be Prosecuted”.  We will prosecute anyone that is arrested by  law enforcement for trespassing. We have another pool company scheduled to review the pool Friday for suggestions to determine if any additional repairs are needed. We encourage all residents to contact our office  with complaints at 281-579- 0761. We have spoken to several residents this week and taken input from them regarding their ideas for securing the pool, to include a new locking system."

UPDATE  This is to advise that the new locking system  for the Edgewater Park pool will be installed Wednesday August 12.  Volunteers from the community will be at the pool from 12 noon to 7pm distributing new keys.  This is a non duplicating  key system. A notice will be mailed tomorrow  to all of the residents giving them notification of how to obtain new keys.