Business ProfileforBel Furniture
Current Alerts For This Business
Since 2017, the BBB Houston began receiving several complaints and customer reviews for Bel Furniture that are exhibiting the following pattern.
According to numerous complaints received in our offices, consumers experience delivery issues, product issues, and customer service issues during their business interaction with Bel Furniture. Upon delivery of their purchases, many consumers allege the merchandise ends up severely damaged, several items are missing from their order or the complete order is incorrect. When Bel Furniture is contacted regarding the damaged merchandise, consumers allege the business does not provide a suitable resolution. Consumers allege Bel Furniture charges a second delivery fee when consumers request their missing items be delivered, or a new delivery date is provided despite the company’s error. Additionally, allegations state Bel Furniture fails to contact consumers for verification of delivery dates causing consumers to miss the delivery of their items.
To date, the business has provided a written response to several of the complaints forwarded by our office. However, several remain unresolved.
Additional business information
On 08/13/2021 The company advertises a "Save the Tax" sale in their Houston Chronicle flyer.
BBB found that these claims were in violation of the BBB Code of Advertising. The claim "Save the Tax" violates The Texas Tax Code 151.704, which states that a retailer should not state they would, “…assume, absorb, or refund a part of the tax; or not add the tax to the sales price of the taxable item sold, leased or rented.”
As of
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- Houston, TX 77042
- BBB File Opened:
- 10/1/1995
- Years in Business:
- 30
- Business Started:
- 1/1/1994
- Business Started Locally:
- 1/1/1994
- Business Incorporated:
- 6/24/2003
- Type of Entity:
- Corporation
- Business Management
- Mr. Raj Sehgal, Accountant
- Mr. Sid Mollai, President
- Contact Information
Principal
- Mr. Sid Mollai, President
Customer Contact
- Mr. Raj Sehgal, Accountant
- Additional Contact Information
Fax Numbers
- (832) 358-8897Primary Fax
Phone Numbers
- (800) 920-4235Other Phone
Email Addresses
- Primary
- Sales
- (832) 358-8897
Customer Complaints
0 Customer Complaints
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