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          Business Profile

          Engine Equipment

          Engine World USA

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Engine Equipment.

          Complaints

          Current Alerts For This Business

          Pattern of Complaint:

          Since June 2015, the BBB of Houston & South Texas has received multiple disputes that exhibit the following pattern.  

          Consumers disputes, have alleged that Engine World USA is accepting payment for rebuilt engines and shipping the incorrect engine.  When this is brought to the company’s attention they require the consumer to pay for return shipping and possible re-stocking fees.   The company warranty states that if the engine is not working or damaged that the consumer is required to pay all return shipping, but these engines do not meet this criteria.  The consumers are alleging they are not able to receive a full refund for the incorrect engine. 

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          Complaint Details

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          BBB Rating & Accreditation

          C

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 20

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          1220 West 19TH Street

          Houston, TX 77008

          Visit Website
          (713) 863-9195

          Customer Complaints Summary

          0 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.