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          Business Profile

          Hotels

          Econolodge- Franchise

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Hotels.

          Complaints

          Current Alerts For This Business

          Pattern of Complaint:

          Since March 2016, the BBB of Houston & South Texas has received multiple disputes that exhibit the following pattern.  

          According to consumer disputes, it has been alleged that Econolodge – Galveston Franchise is providing poor customer service.  The consumers are also alleging that they are treated rudely by the front desk staff when the complain about the poor conditions of their rooms.  Upon early check out, due to the conditions, they are not able to receive any refund.  The company does not respond to or resolve the disputes via the Houston BBB. 

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          Complaint Details

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          BBB Rating & Accreditation

          D+

          This business is not BBB Accredited

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          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          3924 Ave U

          Galveston, TX 77550

          (409) 750-9400

          Customer Complaints Summary

          0 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.