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Find a Location

Markham Fine Jewelers, LP has 1 locations, listed below.

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    Business ProfileforMarkham Fine Jewelers, LP

    Jewelry Appraisal

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    8355 Gaylord Pkwy, Frisco, TX 75034-8687
    BBB File Opened:
    9/1/2010
    Years in Business:
    15
    Business Started:
    4/28/2009
    Business Started Locally:
    4/28/2009
    Type of Entity:
    Partnership
    Contact Information

    Principal

    • Mr. Markham Teguns, Owner
    Additional Contact Information

    Fax Numbers

    • (214) 705-6431
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Tanya U

    1 star

    12/04/2021

    My husband purchased a timepiece from your Frisco location (Sales Receipt# MJXXXXXXXX), on 11/27/2021. After the purchase I decided I wanted another timepiece. We returned to the store the morning of 12/4/2021 and were informed that we could not receive a refund since we had exceeded the 7 day window. In my conversation with our Sales person, he stated that the 7 day window has expired the day prior on 12/3/2021. I explained to him that technically we are still within the 7 day window until 6pm, which was the purchase time on 11/27/2021. I would like to understand why the timepiece cannot be refunded.

    Markham Fine Jewelers, LP Response

    12/09/2021

    Good afternoon, Our guest experience team did speak with the store to take care of the guest and attempted to reach out to the guest as well. The guest was taken care of at the store on the same day of their visit and complaint. We apologized to the guest for their experience and gave them a complete refund. From our understanding the guest was satisfied with the outcome. Please let us know if you'd like to have any further details on this matter. We are also emailing you a copy of the refund from December 4th, 2021. Sincerely, Markham Fine Jewelers

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