Business ProfileforNational Pet Owners Association ,
Current Alerts For This Business
Furthermore, consumers seeking to cancel their memberships allege that they have difficulty reaching the customer service email or phone number. When customers do establish contact with the company, they have difficulty cancelling their subscriptions, their credit cards continue to be charged, and they are unable to receive refunds.
As of August 12, 2019, National Pet Owners Association has failed to respond to BBB complaints or inquiries.
In the course of the investigation, BBB was unable to locate an active business registration authorizing National Pet Owners Association to conduct business in Texas.
On June 14, 2019, BBB sent correspondence to the business's mailing address, 15922 Eldorado Pkwy Suite 500, Frisco, TX 75035-5836, and support@nationalpetownersassociation.com. BBB requested the company's voluntary cooperation in eliminating the identified pattern in consumer complaints and verifying the company's legal authority to do business in Texas, as well as a written response outlining the steps the company will implement to avoid future complaints of the same or similar nature.
As of August 12, 2019, National Pet Owners Association has failed to respond to BBB's inquiries.
At-a-glance
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Business Details
- Location of This Business
- 15922 Eldorado Pkwy Suite 500, Frisco, TX 75035-5836
- BBB File Opened:
- 12/15/2017
Customer Complaints
0 Customer Complaints
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