About

Local BBB:

BBB serving the Heart of Texas

BBB File Opened:

9/1/1993

Business Started:

6/1/1992

Business Started Locally:

9/1/1984

Business Incorporated:

1/26/2012

Type of Entity:

Corporation

Alternate Names:

Standard Transmission & Gear Co

Business Management:

Mr. Michael Patton, Vice President

Ms. Melissa Holmes, Office Manager

Additional Information

Refund and Exchange Policy

Standard Transmission & Gear will warrant our products, as defined below against defects in material and workmanship for 12 months or 12,000 miles from the date of purchase.  This is a limited warranty and requires responsible action on the part of the purchaser.  The purchaser of our product is the only party to which we will be held responsible for warranty service.  We reserve the right to repair or replace the product or refund purchase price.  Our products are defined as any assembly that we have repaired or rebuilt to our specifications.

Any deviations or substitutions requested by purchaser will specifically void any warranty status.  All parts warranties are the same as the manufacturer’ warranties, and may not include any shipping or labor allowances.  We will furnish a labor allowance on our products only after an approval is obtained from Standard Transmission & Gear.  The allowance will be billable to us at no more than $45.00 an hour, and shall not exceed four (4) hours for any job.  Other terms and conditions are as follows:
· There are no high-performance product guarantees of any kind
· Gear breakage is not covered under our warranty
· Units are shipped dry; you must fill the unit with the proper type and amount of oil
· It is the responsibility of the purchaser & the end user to keep oil in the unit.  We can repair a leaky unit under warranty, be we cannot repair unit that has been burned up due to a leak! There will be absolutely no exceptions!
· Negligence or abuse will void this warranty
· Commercial vehicle units carry a 120-day warranty
· Purchaser must present the certificate received at purchase for warranty claims

If the product you purchased seems to be having problems, please call us before taking any action so that we might help in determining the problem.  Please note that we strive to offer you a product that will give you substantial service. If the occasion arises that we need to extend warranty service to you, be assured that your satisfaction is our ultimate goal. 
At Standard Transmission & Gear, we value your business and believe customer service is the key to a lasting relationship

Business Categories

Auto Repair, Transmission