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          Business Profile

          Medical Waste Disposal

          HOT Shred

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Medical Waste Disposal.

          About

          Important information

          • Advertising Review:

            On March 21, 2022, BBB contacted HOT Shred regarding advertised claims on their website https://www.hotshred.net.

            HOT Shred advertises they are "Bonded and Fully Insured."

            BBB Code of Advertising states the primary responsibility for truthful and non-deceptive advertising restswith the advertiser. Advertising should be prepared to substantiate any objective claims or offers madebefore publication or broadcast. Upon request, they should present such substantiation promptly to theadvertising medium or BBB.   BBB requested HOT Shred provide proof of insurance and surety bond.

            HOT Shred also advertises testimonials on their website. 

            BBB Code of Advertising states in general, advertising which uses testimonials or endorsements is likely tomislead or confuse if it is not genuine and does not actually represent the current opinion of the endorser.If a consumer’s experience represented in an advertisement is not the typical experience of those usingthe product or service unless the advertisement clearly and conspicuously discloses what the expectedresults will be.BBB requests HOT Shred to disclose and substantiate the typical result from customers’ testimonials.

            BBB requested HOT Shred to disclose and substantiate the typical result from customers’ testimonials. 

            Lastly, HOT Shred advertises they provide OSHA Compliance programs.  HOT Shred responded to BBB they provide this service through their administrator Compliance Publishing.  BBB reviewed the providers’ list for OSHA-Authorized Online Outreach Training Providers and could notverify Compliance Publishing was on the provider list. BBB requested HOT Shred to substantiate the service or discontinue the advertisement.

            As of April 7, 2022, HOT Shred did not respond to BBB's request for substantiation of our concerns.

          Business Details

          BBB File Opened:
          2/8/2017
          Business Started:
          3/7/2016
          Business Incorporated:
          3/7/2016
          Type of Entity:
          Limited Liability Company (LLC)
          Alternate Names:
          Heart of Texas Services, LLC
          Heart of Texas Shred
          Heart of Texas Shred MedWaste Waco
          Related Businesses:
          James E Lankford II CPA
          Business Management:
          Mr. James E. Lankford, Managing Member
          Mr. Brad Lankford, COO

          Additional Contact Information

          Principal Contacts
          Mr. James E. Lankford, Managing Member
          Mr. Brad Lankford, COO
          Customer Contacts
          Mr. Brad Lankford, COO
          Fax numbers
          Primary Fax: (254) 301-9686
          Other Fax: (254) 523-4179
          Additional Phone Numbers
          Other Phone: (254) 826-2069
          Social Media
          Facebook

          Licensing information

          This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

          Additional Information

          Business Categories
          Medical Waste Disposal

          More Resources

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