About
Important information
- Additional Info:"BBB files indicate that this business has a pattern of complaints concerning issues with delivery, product, and exchanges or refunds. Consumers reported business failure to fulfill delivery of orders in a timely manner or failure and honor promised refunds and exchanges. Consumers attempted to contact business via phone but got no response from the business. Once BBB established pattern of complaints, a written notice was sent to El Paso Rugs with request for business response. As of July 23, 2017, the business had not responded to BBB's request.
BBB notes that it continues to receive complaints which cite the above issues."
Business Details
- Local BBB:
- BBB of El Paso
- BBB File Opened:
- 12/17/2010
- Business Management:
- Rick Gutierrez, Owner
Additional Contact Information
- Principal Contacts
- Rick Gutierrez, Owner
- Customer Contacts
- Rick Gutierrez, Owner
- Additional Phone Numbers
- Other Phone: (888) 309-7847
Additional Information
- Business Categories
- Used Carpets
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