Business ProfileforRomel Boxer Puppies
Current Alerts For This Business
The submission alleged that the business has copied consumer testimonials from other websites, and advertises them as their own. The consumer also indicated they asked to pay $1,600 for the puppy, and were then asked for more money purchase an additional Thermal Crate that would be refunded upon delivery. The business indicated they work with another company called Baylor Shipping Logistics.
BBB requested that the business substantiate, modify, or discontinue consumer testimonials unless they are provably past customers of Romel Boxer Puppies.
BBB also requested information regarding the company's full contact information, ownership information, and any documentation regarding the company's legal formation. Lastly, BBB inquired about the relationship between Romex Boxer Puppies and Baylor Shipping Logistics.
The BBB Code of Advertising states that, "The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any claims or offers made before publication or broadcast and, upon request, present such substantiation promptly to the advertising medium or the Better Business Bureau."
The BBB Code of Advertising states that, "In general, advertising which uses testimonials or endorsements is likely to mislead or confuse if:
30.1.1 It is not genuine and does not actually represent the current opinion of the endorser;
30.1.3 It contains representations or statements which would be misleading if made directly by the advertiser;
30.1.5 The endorser has not been a bona fide user of the endorsed product or service at the time when the endorsement was given, where the advertiser represents that the endorser uses the product or service;
30.1.10 The advertiser represents, directly or by implication, that the endorser is an 'actual consumer' when such is not the case and the advertisement fails to clearly and conspicuously disclose that fact;"
As of April 1, 2020, the business has failed to respond to BBB's requests.
At-a-glance
Business Details
- Location of This Business
- Dallas, TX 75201
- BBB File Opened:
- 3/13/2020
- Additional Contact Information
Phone Numbers
- (804) 708-1894Other Phone
- (804) 708-1894
Customer Complaints
0 Customer Complaints
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