Business ProfileforDirect Electrodes and Tens
Current Alerts For This Business
Specifically, BBB has received complaints against Direct Electrodes and Tens alleging the company makes multiple unauthorized charges to credit cards for products the complainants did not order. Complaints further allege that Direct Electrodes and Tens fails to deliver products that complainants have ordered and paid to receive. BBB requested the company's voluntary cooperation in eliminating the identified patterns in complaints.
On June 7, 2016, Direct Electrodes and Tens provided information detailing steps the company would put into effect effective July 1, 2016 in an effort to eliminate the underlying cause of consumer complaint allegations related to the company's failure to deliver ordered products.
As of January 24, 2017, BBB has determined that Direct Electrodes and Tens has taken sufficient steps to eliminate the pattern in complaints alleging failure to deliver ordered products. However, the company has failed to resolve the underlying cause of complaints alleging the business makes unauthorized charges to credit cards.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 11837 Judd Crt. #106E, Dallas, TX 75243
- BBB File Opened:
- 6/14/2013
- Business Management
- Elaine Walters, Manager
- Additional Contact Information
Phone Numbers
- (214) 570-8055Other Phone
Email Addresses
- Primary
- (214) 570-8055
Customer Complaints
0 Customer Complaints
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