Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Student Loan Relief, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Student Loan Relief, LLC

      1910 Pacific Avenue 1100 Dallas, TX 75201

    • Student Loan Relief, LLC

      3756 W AVE 40 #408 Los Angeles, CA 90065

    Business ProfileforStudent Loan Relief, LLC

    Debt Repayment Plan
    Multi Location Business

    Current Alerts For This Business

    There are 3 alerts for this business. See all alerts
    Pattern of Complaints:
    On October 1, 2015, BBB notified Student Loan Relief that BBB has identified a concerning pattern of consumer complaints regarding the company's marketplace behavior.

    Specifically, BBB has received over 25 complaints from consumers. Most of the complaints are alleging that Student Loan Relief, LLC collects fees from consumers but fails to perform promised services.

    Consumer complaints also allege that Student Loan Relief, LLC fails to provide relevant information for tax and/or accounting purposes when requested.
    Furthermore, complaints from consumers allege that Student Loan Relief, LLC fails to cancel services and provide refunds when requested.

    As of October 23, 2015, these complaints remained unanswered.

    BBB requested the firm's voluntary cooperation in eliminating the identified patterns.

    As of October 23, 2015, Student Loan Relief failed to respond to this BBB request.
    Government Action:
    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.

    On August 9, 2019, the Office of the Kansas Attorney General filed an order for injunctive relief against Student Loan Relief, LLC, of Dallas, Texas. The order temporarily banned this Texas company from doing business in Kansas for failure to respond to an outstanding subpoena.

    During the course of the attorney general's investigation into consumer complaints about the company's business practices, Student Loan Relief, LLC, failed to respond to an investigative subpoena in violation of Kansas law. If proven, allegations in the complaints against the company would constitute violations of the Kansas Consumer Protection Act. The matter is pending. For more details go to:
    https://ag.ks.gov/media-center/news-releases/2019/08/09/ag-derek-schmidt-texas-company-banned-from-doing-business-in-kansas

    To view a copy of the court order go to:
    https://ag.ks.gov/docs/default-source/documents/student-loan-relief-order.pdf?sfvrsn=c17d21a_2

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Student Loan Relief, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Student Loan Relief, LLC

        1910 Pacific Avenue 1100 Dallas, TX 75201

      • Student Loan Relief, LLC

        3756 W AVE 40 #408 Los Angeles, CA 90065

      Location of This Business
      1910 Pacific Avenue 1100, Dallas, TX 75201
      BBB File Opened:
      5/18/2012
      Years in Business:
      13
      Business Started:
      10/18/2011
      Business Started Locally:
      10/18/2011
      Business Incorporated:
      10/18/2011 in TX, USA
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Student Loan Relief, Inc.
      Business Management
      • Mrs. Valerie Johnson, CEO
      • Mr. Jason Spencer, CEO
      Additional Contact Information

      Fax Numbers

      • (972) 499-5065
        Primary Fax

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving North Central Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.