Business ProfileforChimney Professionals Inc.

Oh man. Where do I begin. These professionals came to my house for a routine inspection and chimney cleaning. The first red flag I was the beat down mini van they showed up in. Oh was that a tell. After explaining how they were going to inspect the chimney (which was professional), they turned on the vacuum, and POOF. They forgot to put filter on. As such, for about 20 seconds, all the black soot / ash /etc.. from the fire box was sprayed all over the home. The ceilings, the walls, the contents, multiple rooms, all covered in black. Immediately , the owner told not worry, he was going to take care of this. Wow, what a stand I guy I thought. Accidents happen. However, Isaac thinks that this can be taken care of with a $400 maid service. After I spoke with my insurance company, they told me that I would need a company like ServPro. The estimate to clean the home, and contents are about $20,000. And can you believe, Isaac now doesn't want to honor his word?! Furthermore, Isaac is in the wind. I've asked Isaac for his insurance information on five different occasions over the week. Each and every time he either ignores me, or, simply tells me that he doesn't have coverage. EVERYONE I've talked to (My insurance, ServPro, Attorneys) are all confident that IF he was insured, this should be covered (after all, he's a CHIMNEY CLEANER). DO YOURSELF A FAVOR and do not EVER EVER EVER hire this terrible company. In a span of 20 seconds they cost me $20,000. The only solace I take from this experience, is knowing my insurance agency is going after him, and that my next review will be with the BBB, and after that, the CSIA (which he is supposedly a member of).