Information and Alerts
Alert Details
This business has 1 alert.
Alert
In January 2021, BBB initiated an investigation into Grace Sphynx after receiving complaints from consumers alleging purchased pets from the company's website were never delivered.
In its investigation, BBB found two additional businesses that used the same Cedar Park address as Grace Sphynx Cat. These businesses, Shiloh’s Bengals and Faith Basset Hounds, also had similar complaints of ordering a pet without ever receiving it. The address used by the businesses is a private home that is no way associated with the companies.
BBB also found the websites for the businesses were created in late 2020. Currently, the websites are no longer operation. Furthermore, BBB found no business filing in Texas for any of the companies.
BBB reached out to the business requesting a statement about its business practices, but no response was received.
Service Area
- 73301
- 73344
- 76527
- 76537
- 78605
- 78613
- 78626
- 78627
- 78628
- 78630
- 78633
- 78634
- 78641
- 78642
- 78645
- 78646
- 78651
- 78653
- 78654
- 78660
- 78664
- 78665
- 78669
- 78673
- 78674
- 78680
- 78681
- 78682
- 78683
- 78691
- 78701
- 78702
- 78703
- 78704
- 78705
- 78708
- 78709
- 78710
- 78711
- 78712
- 78713
- 78714
- 78715
- 78716
- 78717
- 78718
- 78719
- 78720
- 78721
- 78722
- 78723
- 78724
- 78725
- 78726
- 78727
- 78728
- 78729
- 78730
- 78731
- 78732
- 78733
- 78734
- 78735
- 78736
- 78737
- 78738
- 78739
- 78741
- 78742
- 78744
- 78745
- 78746
- 78748
- 78749
- 78750
- 78751
- 78752
- 78753
- 78754
- 78755
- 78756
- 78757
- 78758
- 78759
- 78760
- 78761
- 78762
- 78763
- 78764
- 78765
- 78766
- 78767
- 78768
- 78769
- 78772
- 78773
- 78774
- 78778
- 78779
- 78780
- 78783
- 78785
- 78786
- 78788
- 78789
- 78798
- 78799
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.