Business ProfileforThe Water Guys
Current Alerts For This Business
BBB requested the business respond to allegations in consumer complaints with a plan to reduce the volume and pattern.
BBB advises caution before ordering products from the company's website.
As of May 5, 2021, the business has failed to respond to BBB's requests.
The business advertises that all of its products are "on-sale," advertises continuous buy-one-get-one-free sales and many health claims regarding product efficacy. Notably, the company also uses a countdown clock that automatically restarts whenever the page is reloaded.
The BBB Code of Advertising states, "The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB."
The BBB Code of Advertising also states, "Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data."
As of May 5, 2021, the business has failed to respond to BBB's request for advertising substantiation.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1809 W Frankford Rd Suite 160, Carrollton, TX 75007-4644
- BBB File Opened:
- 12/11/2020
- Years in Business:
- 4
- Business Started:
- 3/2/2020
- Business Started Locally:
- 3/2/2020
- Business Incorporated:
- 3/2/2020 in TX, USA
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Contact Information
Principal
- Mr. Johnathan Huston, Registered Agent
- Additional Contact Information
Email Addresses
- Primary
Website Addresses
Customer Complaints
0 Customer Complaints
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