Digital Marketing
Strata Health GroupHeadquarters
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About
This business has 1 alert
Important information
- Additional Info:
On June 9, 2023, BBB re-opened an inquiry into a pattern in consumer complaints regarding the marketplace behavior of the company Strata Health Group. Specifically, BBB has received complaints alleging that Strata Health Group:
~ Does not monitor the quality nor communication of, advertised products sold to consumers through the Strata Health Group online marketplace;
~ does not monitor nor respond to consumer communications to cancel insurance in a timely manner as to prevent further payment transactions that, otherwise, would not occur:
~ formats/uses an organization of Explanation of Benefits in its enrollment documents that is not clear under BBB Code of Advertising 1.3;
~ moreover, continues to allow insurance agencies with multiple complaints regarding questionable sales representatives’ tactics to operate in the Strata Health Group marketplace.On June 12, 2023, BBB sent posted and email correspondence to Strata Health Group requesting they provide clarification regarding its business model, how it manages its online marketing, and verification of operational location(s) in addressing this pattern.
Strata Health Group responded on July 7, 2023.
Strata Health Group is working with BBB to respond to outstanding complaints regarding this pattern. BBB will monitor this pattern in review of Strata Health Group stated efforts to reduce complaints.
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Business Details
- Local BBB:
- BBB Serving North Central Texas
- BBB File Opened:
- 12/16/2016
- Business Started:
- 4/12/2016
- Business Started Locally:
- 4/12/2016
- Business Incorporated:
- 4/12/2016
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Strata Health Solutions
- A1 Healthcare
- Adroit Health Group, LLC
- Adroit Health Group
- Adroit Insurance Solutions, LLC
- Strata Health Group Powered By Adroit
- Business Management:
- Mr. Jeffrey Jeter, General Counsel
Additional Contact Information
- Principal Contacts
- Mr. Jeffrey Jeter, General Counsel
- Customer Contacts
- Mr. Robert Byrnes, President
- Mr. Jeffrey Jeter, General Counsel
- Additional Phone Numbers
- Other Phone: (800) 269-3563
- Additional Email Addresses
- Primary: Email this Business
- Additional Websites
- Website 1
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Business Categories
- Digital Marketing, Healthcare Management
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