Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
On July 8, 2014, BBB requested that Ready Travel & Incentives address a detected pattern of BBB complaints.
Specifically, BBB requested Ready Travel & Incentives provide BBB with information regarding the company's efforts to eliminate the underlying reason for complaints that allege:
Ready Travel & Incentive fails to honor the terms of vouchers submitted by the customers after attending a seminar to redeem a free vacation. They allege that vouchers are being returned voided, although they have been sent in according to the guidelines.
After reviewing several response from the company, BBB concluded that Ready Travel & Incentives has failed to provide BBB with any information indicating that they have made a good faith effort to eliminate the identified pattern of complaints.
Important Information
Additional Info
Anton Pomakov, an agent of Ready Travel & Incentives is also listed in BBB files as a manager of Global Options Travel, LLC.
A separate business review for Global Options Travel can be found using the following link:
http://www.bbb.org/dallas/business-reviews/travel-clubs/global-options-travel-in-irving-tx-90511934
Reason for Rating - Factors Lowered
Business has failed to resolve underlying cause(s) of a pattern of complaints.
Reason for Rating - Factors Lowered
Failure to respond to one complaint filed against business.
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