Online Shopping
Garcinia Cambogia PlusHeadquarters
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Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
On December 2, 2015, BBB requested Garcinia Cambogia Plus' voluntary cooperation in eliminating identified patterns of consumer complaints.
Specifically, BBB has received a significant number of complaints from consumers alleging that when they sign up to receive a trial bottle of Garcinia Cambogia Plus to sample for a 30-day trial period, they are charged for an auto-ship membership fee prior to the end of the 30-day trial period. Some consumers allege they are unaware they are signing up for the auto-ship membership program when they request the trial bottle of Garcinia Cambogia Plus and pay the shipping for the 1 trial bottle. Consumer complaints allege Garcinia Cambogia Plus fails to cancel auto-ship services when requested during the 30-day trial period even after returning the product as instructed by the company. Consumers further allege that Garcinia Cambogia Plus fails to provide full refunds for the recurring monthly fees upon cancellation.
As of January 13, 2016, Garcinia Cambogia Plus has failed to respond to BBB's request.
Important Information
Additional Info
BBB has been unable to verify an active business registration for Garcinia Cambogia Plus in the State of Texas. BBB requested that the company provide current registration for the business.
BBB has reason to believe this company may be conducting business under alternate names. BBB requested the company provide a list of each of the names under which it conducts business, with their perspective websites, and their addresses, whether the company is located in Texas or outside of Texas.
As of January 13, 2016, Garcinia Cambogia Plus has failed to respond to BBB's requests.
Reason for Rating - Factors Lowered
Failure to respond to 2 complaints filed against business.
Reason for Rating - Factors Lowered
Business has failed to resolve underlying cause(s) of a pattern of complaints.
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