Business Profile
Online Shopping
Garcinia Cambogia PlusHeadquarters
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Complaints
Current Alerts For This Business
Pattern of Complaints:
On December 2, 2015, BBB requested Garcinia Cambogia Plus' voluntary cooperation in eliminating identified patterns of consumer complaints.
Specifically, BBB has received a significant number of complaints from consumers alleging that when they sign up to receive a trial bottle of Garcinia Cambogia Plus to sample for a 30-day trial period, they are charged for an auto-ship membership fee prior to the end of the 30-day trial period. Some consumers allege they are unaware they are signing up for the auto-ship membership program when they request the trial bottle of Garcinia Cambogia Plus and pay the shipping for the 1 trial bottle. Consumer complaints allege Garcinia Cambogia Plus fails to cancel auto-ship services when requested during the 30-day trial period even after returning the product as instructed by the company. Consumers further allege that Garcinia Cambogia Plus fails to provide full refunds for the recurring monthly fees upon cancellation.
As of January 13, 2016, Garcinia Cambogia Plus has failed to respond to BBB's request.
Specifically, BBB has received a significant number of complaints from consumers alleging that when they sign up to receive a trial bottle of Garcinia Cambogia Plus to sample for a 30-day trial period, they are charged for an auto-ship membership fee prior to the end of the 30-day trial period. Some consumers allege they are unaware they are signing up for the auto-ship membership program when they request the trial bottle of Garcinia Cambogia Plus and pay the shipping for the 1 trial bottle. Consumer complaints allege Garcinia Cambogia Plus fails to cancel auto-ship services when requested during the 30-day trial period even after returning the product as instructed by the company. Consumers further allege that Garcinia Cambogia Plus fails to provide full refunds for the recurring monthly fees upon cancellation.
As of January 13, 2016, Garcinia Cambogia Plus has failed to respond to BBB's request.