Business Profile
Laboratory Testing
Pinnacle BioLabsFind BBB Accredited Businesses in Laboratory Testing.
Complaints
Current Alerts For This Business
Pattern of Complaints:
This company has a pattern of complaint regarding delivery issues and customer service issues. Consumers advise that they order test kits but are either missing pieces, packaged so poorly that they arrive damaged or simply are not delivered. Other consumers advise the company will not respond to them at all or the owner promises to remedy the issue and get back to them. However, they never hear from him. Additionally, the company website claims to have US FDA registration number and CLIA lab certification but neither agency has any record of the company.
BBB contacted the company to request their voluntary cooperation in responding to the unanswered and unresolved complaints as well as eliminating the pattern of complaint; however, the company failed to respond.
BBB contacted the company to request their voluntary cooperation in responding to the unanswered and unresolved complaints as well as eliminating the pattern of complaint; however, the company failed to respond.