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Find a Location

The General Insurance has 1 locations, listed below.

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    Business ProfileforThe General Insurance

    Auto Insurance
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.63/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/9/2005

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to information supplied by the company, it offers variety of insurance services.

    Business Details

    Headquarters
    2636 Elm Hill Pike, Suite 510, Nashville, TN 37214
    BBB File Opened:
    12/30/1987
    Years in Business:
    36
    Business Started:
    12/30/1987
    Business Started Locally:
    12/30/1987
    Business Incorporated:
    12/30/1987 in TN, USA
    Accredited Since:
    6/9/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • The General Automobile Insurance Services, Inc.
    • Permanent General Assurance Corporation
    • A-1 General Insurance Agency, Inc.
    Business Management
    • Karen Davis-Clare, Director
    Contact Information

    Other Contacts

    • Mrs. Gay Simpkins, Legal Assistant
    Additional Contact Information

    Fax Numbers

    • (615) 744-1824
      Primary Fax

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Auto Insurance

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Driss

    5 stars

    12/08/2021

    As promised I am satisfied with insurance policy Excellent services and clear communication.

    The General Insurance Response

    12/09/2021

    Dear ****************, We have received your BBB Customer Review and want to thank you for taking the time out to share your experience with us. The General strives to provide excellent service to all our customers and is pleased to hear we have meet your expectations. If you should need further assistance with your policy please feel free to reach out to our Customer Service Department at the number provided below. Sincerely, The Customer Concern Response Team The General�® P.O. Box 305195 Nashville, TN 37230-5195 800.280.1466

    Local BBB

    BBB of Middle Tennessee

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