Business ProfileforCracker Barrel Old Country Store, Inc.
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 305 Hartman Dr, Lebanon, TN 37087-2519
- BBB File Opened:
- 10/28/2008
- Years in Business:
- 55
- Business Started:
- 9/19/1969
- Business Incorporated:
- 8/7/1998 in TN, USA
- Accredited Since:
- 10/26/2011
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Lucretia Dennington, Customer Relations Manager
- Contact Information
Other Contacts
- Ms. Sandra Cochran, CEO
- Diane Parsley, Customer Service Representative
- Yvette Porter, Accountant
- Sherri Moore, Director of Operations
- Tammy Phillips, Customer Service Representative
- Additional Contact Information
Phone Numbers
- (615) 451-2420Other Phone
- (615) 220-1400Other Phone
- (615) 451-2420
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/22/2021
- Complaint Type:
- Problems with Product/Service
- Status:
- Resolved
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