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Important information

• Additional Info:

  On June 13, 2022, BBB began an investigation on Parcel Knight USA, LLC (a/k/a Parcel Solutions Company)'s business practices. This investigation was prompted by consumers indicating that the business is offering a work-at-home opportunity by repacking items, mailing them to other individuals then not receiving their monthly salary. Consumers indicated that they are locked out of their employment portal and cannot get in touch with the business when they start to question why they have not been paid.
  
  On June 15, 2022, BBB sent a letter via Certified Mail to Parcel Knight USA, LLC (a/k/a Parcel Solutions Company) requesting that they provide the following information:
  
  Physical location and mailing address
  Preferred method of contact (mail, fax or email)
  A brief description of the products or services your company offers
  Copies of marketing materials provided to your customers
  Information on how and where your company advertises for work-at-home employment
  Job Description for work-at-home employee
  Any additional information that would enable BBB to better understand your business
  
  On August 02, 2022, the Certified Mail was returned. BBB then sent an email to the business as well as contacting them through their website's Contact Us Page requesting business provide the aforementioned information.
  
  As of August 15, 2022, Parcel Knight USA, LLC (a/k/a Parcel Solutions Company) has failed to respond to the BBB.
  
  Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business model or practice of Parcel Knight USA, LLC (a/k/a Parcel Solutions Company).
  
  It is recommended that consumers file a complaint with the Federal Trade Commission (FTC) at reportfraud.ftc.gov and www.BBB.org/ScamTracker.
  
  HELPFUL TIPS:
  BBB recommends that consumers always check the business out first by contacting their local BBB, www.BBB.org or www.BBB.org/ScamTracker before doing business with a new company. It is recommended that you do not pay with a money order, through Western Union or MoneyGram, but to use a credit card in case you need to dispute the charges. Always use a secure Internet connection when making a purchase. Reputable websites use technologies such as SSL (Secure Socket Layer) that encrypt data during transmission. Look for the little padlock in the address bar or a URL that starts with "https" instead of "http," as the "s" stands for "secure."