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          A.T. Cross Company, LLC has 1 locations, listed below.

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            Business ProfileA.T. Cross Company, LLC

            Pen Manufacturers

            Additional business information

            See all additional business information

            Contact Information

            299 Promenade Street

            North Providence, RI 02908

            Get Directions
            Visit Website
            Email this Business
            (888) 366-9553

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 186

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Quality writing instruments, including ball-point pens, mechanical pencils, Selectip rolling ball/porous-point pens,  gel ink pens, multi-function pens (including stylus options for PDAs), and fountain pens.  Also business accessories such as planners, desk sets, wallets, passport holders, etc., and reading glasses, also known as "readers".  The Company sells premium sunglasses and sun goggles through its wholly owned division "Cross Optical Group, Inc." under the brand names of "Costa" and "Native".

            Products & Services

            Pens, Mechanical Pencils, Leather planners, Wallets, Passport holders, Desk sets, Watches, Readers

            Business Details

            Location of This Business
            299 Promenade Street, North Providence, RI 02908
            Email this Business
            BBB File Opened:
            4/2/2008
            Years in Business:
            186
            Business Started:
            1/1/1839
            Business Incorporated:
            11/20/2017
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            900
            Alternate Business Name
            • Cross Branded Products
            Business Management
            • Ms. Victoria Vilbrandt, Vice President of Marketing
            • Mr. Michael Foley, President
            • Mr. Jasom Reis, Consumer Consultant
            Contact Information

            Principal

            • Ms. Victoria Vilbrandt, Vice President of Marketing
            • Mr. Jasom Reis, Consumer Consultant

            Customer Contact

            • Ms. Victoria Vilbrandt, Vice President of Marketing
            • Mr. Jasom Reis, Consumer Consultant
            Additional Contact Information

            Fax Numbers

            • (401) 333-3912
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/02/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Complaint Details Unavailable

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            MAD C

            11/22/2021

            You cannot find ink refills anywhere for their Century Classic pens. Is this company out of business? I tried calling several times and have been left on hold for 20 minutes and a disconnect, also no return emails. All the stores are sold out also their website with no explanation and no option for after market. Why sell pens if we cant find the ink. Is this company going out of business? The most famous pen company in the US cannot provide ink to their pens? What's going on...at least leave a statement on your website!

            Local BBB

            Better Business Bureau Serving Eastern MA, ME, RI & VT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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