Additional business information
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On January 6, 2021, the Arizona Attorney General’s Office entered into a Consent Judgment with Guardian Protection Services to resolve allegations concerning “early termination fee” provisions in Guardian’s contracts with Arizona customers. Under the terms of the settlement, Guardian will provide $227,558.33 in restitution to 603 Arizona customers for the amount over $500 that each paid as a fee to terminate their contracts early, and pay $200,000 in civil penalties. The settlement also allows Guardian to charge an early termination fee to Arizona residents who enter into contracts with Guardian on or after January 6, 2021, if the fee is clearly and conspicuously disclosed in the contract and the customer has initialed next to the disclosure.
The Consent Judgment further reflects Guardian’s denial of the allegations and the parties’ agreement that it was entered into for settlement purposes only and is not an admission of wrongdoing or finding that the law was violated.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 174 Thorn Hill Rd, Warrendale, PA 15086-7528
- BBB File Opened:
- 1/1/1983
- Years in Business:
- 74
- Business Started:
- 1/1/1950
- Business Incorporated:
- 9/25/1991
- Accredited Since:
- 1/15/2010
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of PA009679 for this business, issued by Pennsylvania Attorney General List of Registered Contractors
These agencies may include:
Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square
Harrisburg PA 17120
Fax: (717) 7878242
- Type of Entity:
- Corporation
- Alternate Business Name
- Armstrong Protection Services
- Guardian Protection Services Inc
- Business Management
- Ms. Mary Lynn Moriarity, Vice President, Marketing
- Mr. Jason Bradley, Vice President
- Mr. Bryan Cipoletti, President
- Contact Information
Principal
- Mr. Bryan Cipoletti, President
- Additional Contact Information
Phone Numbers
- (800) 776-8328Other Phone
Email Addresses
- Primary
- (800) 776-8328
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.