Business ProfileforElavin LLC
Additional business information
In March
2019, the BBB investigated Elavin LLC, for its business practices. This investigation
was prompted by consumer complaints and advertising issues. Consumer complaints
stated that, when trying to cancel their free trial product, they had issues in
contacting the company for a refund.
BBB suggests
you read and understand company promotional materials, contracts and
disclaimers. Consumers with outstanding concerns are still
encouraged to file a complaint for BBB records.
As of April 17, 2019, the business failed to respond to BBB's request for information. As a result the BBB does not have a clear understanding of the business.
On 03/26/2019, BBB serving Western Pennsylvania asked Elavin,LLC to substantiate, modify or discontinue several advertising claims on thecompany’s website. The BBB challenged the following claims using the BBB's Code of Advertising:
1. "100% Money Back Guarantee that itworks!" Principle #20 – Warranties or Guarantees
2. “Testimonials” Principle #30 – Testimonials and Endorsements
3. "Keto with BHBis here to stay because of the unsurmountable success people are having losingup to 1lb of fat per day!"and "Burning fat for energy instead of carbs gives your body 225% moreenergy!" Principle #34 – Claimed Results:
4."100% Clinically Proven" & "100% ALL NATURAL" Principle #28 - Objective Superlative Claims:
5.“Hyperlinks at the bottom of the page” Principle #1 – Basic Principles of the Code:
As of April 17, 2019, the business did not respond to BBB’s request forrevision and clarification in its advertising. For more informationregarding BBB AdTruths please visit: https://www.bbb.org/ad-truth/.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 1165 National Pike, Uniontown, PA 15401
- BBB File Opened:
- 1/28/2019
- Additional Contact Information
Phone Numbers
- (866) 216-8411Other Phone
- (800) 216-0326Other Phone
- (866) 216-8411
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.