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          Business Profile

          Wigs

          T W C Wig Co

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Wigs.

          Complaints

          Current Alerts For This Business

          Pattern of Complaint:

          On March 5, 2020 BBB corresponded with TWC The Wig Company  regarding a pattern of complaints:
          BBB files indicate this business has a pattern of complaints concerning consumers alleging issues with Delivery, Product, Refund or Exchange, and Customer Service.  Consumers state they ordered and paid for products which were never received.  Consumers also state that they ordered and paid for products but were sent the wrong products.  Customers allege that they returned products within the time frame allotted by the company, but never received their refund.  Consumers claim that when they tried to contact the business regarding their concerns, their phone calls and emails were not returned. 

          The BBB will continue to monitor incoming complaints.

           

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          Complaint Details

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          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          Pittsburgh, PA 15241-0950

          Visit Website
          (800) 245-6288

          Customer Complaints Summary

          0 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.