Business ProfileforBest Price Favors
Current Alerts For This Business
On November 11, 2019 BBB corresponded with Best Price Favors regarding a pattern of complaints:
BBB files indicate this business has a pattern of complaints concerning consumers alleging issues with Delivery, Refund and Customer Service issues. Customers state the business claimed to have refunded their order; however, the refund was not received. Consumers also allege they ordered and paid for party supplies and the delivery was delayed or they did not receive the product. Additionally, consumers maintain they had an unsatisfactory customer service experience when interacting with the business and they left voicemails or sent emails, which were not returned.
We have been running this website since last month without any complaint and orders are delivered on time. All messages are responded within minutes when we are at our computers, or take few hours max to respond depending on how busy we are.
Any complaint that can come in or is already there is from 5-9 months back, that we have no control over now since we don't use those payment providers any more. But we have not received any complaint since last month, for us to address directly.
We take all orders seriously - big or small. We are a new company beating our well established competitors in a short time, so we have plenty of rivalry.
We offer the best products and service (under new management) at the best price online. Our BBB profile is not an accurate representation of the service we offer now under new management.
The BBB will continue to monitor any incoming complaints.
Additional business information
At-a-glance
Related Categories
Business Details
- Location of This Business
- Pittsburgh, PA 15106
- BBB File Opened:
- 9/5/2018
- Additional Contact Information
Phone Numbers
- (412) 756-3030Other Phone
Email Addresses
- Primary
- (412) 756-3030
Customer Complaints
0 Customer Complaints
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