Business ProfileforHomesFan

On July 17, 2019, BBB of Western Pennsylvania requested background information from HomesFan including any applicable licensing or registration, their three year work history as well as advertising and marketing methods. The BBB sent a letter to the business with the following questions:

1)  Names of all principals involved in the company, their positions, phone numbers and addresses.

2)  Provide proof of HomesFan start date. Pennsylvania law requires all companies doing business using a fictitious name, must be registered with the PA Division of Corporations. Please provide the BBB with your entity number that is registered with the state.
 
3)  We see that 249 Fifth Avenue Pittsburgh, PA 15222 is a commercial property owned by PNC Bank. Please provide a copy of your lease or statement letter provided from PNC bank for use of the property.

4)  BBB research shows HomesFan operations are out of Canada. Please provide explanation to your business ventures out of Canada and provide additional locations in which HomesFan uses for business operations i.e. warehouses, offices and so forth.

As of 08/13/2019, the business has failed to respond to the BBB's request for information.  

BBB suggests you read and understand all company promotional materials, contracts and disclaimers and check company references prior to doing business. 

On July 17, 2019BBB serving Western Pennsylvania conducted an Advertising Review on HomesFan’s websiteand challenged them on the following statements:

Privacy Policy i.e. “[INSERT IF AGE RESTRICTION IS REQUIRED]] MINORS 
The Site is not intended for individuals under the age of[[INSERT AGE]] .”

In Terms of Service it states "Youacknowledge and agree that we provide access to such tools ”as is” and “asavailable” without any warranties, representations or conditions of any kindand without any endorsement."

“Over 24,245 successfully shipped orders wemade as many happy customers as many orders we shipped. You simply have to joinour big family.”

The BBB used thefollowing Codes of Advertising to challenge this business:

1. BasicPrinciples of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code

25. “As Is” – https://www.bbb.org/code-of-advertising#As_Is

34. Claimed Results- https://www.bbb.org/code-of-advertising#Claimed_Results

As of August 13, 2019,the business did not respond to BBB’s request forrevision, clarification or modification in its advertising. For moreinformation regarding BBB AdTruths please visit: https://www.bbb.org/ad-truth/.