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Important information
- Additional Info:The BBB investigated this company due to the number and type of complaints filed against it by consumers. The BBB also conducted a review of major search engines and found several review sites which confirmed similar conduct by the company. Finally, the BBB reviewed the company's website to determine any policies the company had regarding issues that were the subject of our investigation.
Complaints allege that the consumers are having trouble getting refunds for returned items. Many consumers allege they have received the wrong fire stick, others allege they received a fire stick that was not working. These consumers state that when they return the item within the time frame of 30 days, they are not receiving the refund for the returned item. Many consumers state they have the tracking number to show the company received the returned item but did not return their money.
BBB brought these allegations to the business and the business did not respond. BBB will continue monitoring the business.
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