Business ProfileforIKEA US, LLC
Additional business information
The Federal Trade Commissions mail order rule requires that items ordered are to be shipped within 30 days of the order if no other time frame is given. If you can't ship within the promised time (or within 30 days if you made no promise) you must notify the customer of the delay, provide a revised shipment date and explain their right to cancel and get a full refund promptly. The BBB requested a response on what may have been the cause and any remedies planned. As of March 17th 2021 the business has not responded to the BBB.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- 420 Alan Wood Road, Conshohocken, PA 19428-1141
- BBB File Opened:
- 10/1/1985
- Years in Business:
- 39
- Business Started:
- 5/1/1985
- Business Started Locally:
- 5/1/1985
- Business Incorporated:
- 9/1/1999
- Type of Entity:
- Corporation
- Business Management
- Mr. Mike Ward, President
- Ms. Dannielle Ellington, Customer Contact
- Ms. Keiry Martinez, Customer Service Representative
- Ms. Barbara Conner, Customer Relations Manager
- Contact Information
Principal
- Mr. Mike Ward, President
Customer Contact
- Ms. Barbara Conner, Customer Relations Manager
- Additional Contact Information
Phone Numbers
- (610) 834-0180Other Phone
Website Addresses
- (610) 834-0180
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintLocal BBB
BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.