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            Business ProfileRV Rental Country

            RV Rental

            Additional business information

            Additional Info:
            In most BBB complaints received against this business consumers report they have not received refunds and/or the business did not deliver the RVs as agreed per the contract. The business has responded to one case BBB has brought to its attention with the explanation: "If we are unable to supply you with a unit due to the circumstances then you will be due a refund. Fax over your cancellation documents and you should receive credit or refund within 15 working days from the time it is received." This consumer followed the instructions but the refund has not been received. In a letter dated, February 23, 2011 BBB contacted the business concerning the pattern of consumer complaints and the high complaint volume. BBB offered to meet with the business to discuss possibilities of decreasing the amount of future complaints. BBB did not receive a response to the letter. BBB complaints against this business also claim very rarely are phones answered and voice mails left are not returned.

            Contact Information

            PO Box 35731

            Tulsa, OK 74153-0731

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            (877) 891-7368

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            BBB Rating & Accreditation

            A+

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            Business Details

            Location of This Business
            PO Box 35731, Tulsa, OK 74153-0731
            BBB File Opened:
            8/31/2009
            Contact Information

            Principal

            • Mr. Kevin Gordon, Director of Operations
            Additional Contact Information

            Fax Numbers

            • (888) 468-8154
              Primary Fax

            Phone Numbers

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            Customer Complaints

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            BBB Serving Eastern Oklahoma

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