Complaints
Current Alerts For This Business
Pattern of Complaint:
BBB files indicate that this business has a pattern of complaints concerning service issues. Concerning unauthorized and not acquired about loans being deposited into consumers accounts and also having relatively high interest rates. On July 14th, 2022, BBB submitted a written response to the company encouraging them to address their pattern of complaints. As of July 21st, 2022, the business responded stating that they have planned improvements to their automated phone system, expanding staffing for customer service, and is exploring adjustments to their hours of operation. They did not comment on the exact problems causing the pattern of complaints.