About
Important information
- Additional Info:According to an automated response, Penadd is in the process of changing management as a DirectBuy outlet. The company is in transition and the BBB is in communication with DirectBuy.com to learn more about the status of the company and the possible outcome of any pending complaints. Former Penadd customers are advised to contact DirectBuy.com at 800.827.6400. This report will be updated when the BBB's discussions with the company have been completed and more is known about a new management company responsible for Direct Buy memberships in the Oklahoma City area.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.