Business ProfileforFirst National Moving & Storage
Current Alerts For This Business
BBB has identified a pattern of complaints from customers concerning increases in the quoted price after goods have been loaded, delays in pick up and delivery of goods, damaged and missing items, and poor customer service in addressing these issues.
On August 11, 2016 BBB notified the business of our concerns and requested their voluntary cooperation in eliminating the pattern of consumer complaints. As of today, the business has not responded to our request.
Additional business information
On July 20, 2016 mail sent to the 22 Endicott Street address provided by the business was returned by the post office as unclaimed. The business confirmed this as their address in a telephone conversation with BBB on 8/10/2016. A BBB staff person visited the 22 Endicott Street address on 8/10/2016 and confirmed that the business is not located at this address which is the location of a US Post Office.
The business website lists an address of 670 Northland Boulevard in Cincinnati which is another US Post Office location. On 8/11/2016 the business advised BBB by email that 670 Northland Boulevard #18308, Cincinnati, OH 45240 is the accurate mailing address for the business.
On 8/4/2016 the business submitted information to BBB|Atlanta indicating that they are located at 1370 Union Hill Industrial in Alpharetta, GA.
On 8/11/2016 the business submitted information to BBB|New York indicating that they are located at 369 Stagg Street aka 179 Morgan Avenue in Brooklyn, NY.
The Federal Motor Carriers Safety Administration (FMCSA) is the governing body for motor carriers. Consumers can file a complaint with the FMCSA at 888-DOT-SAFT (888-368-7238) or by contacting them at:
U.S. DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety Administration
1200 NEW JERSEY AVENUE, SE
WASHINGTON, DC 20590
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 670 Northland Blvd Ste 18308, Parkdale, OH 45240-7500
- BBB File Opened:
- 3/31/2016
- Business Started:
- 12/10/2013
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. George Stephens, Owner
- Contact Information
Principal
- Mr. George Stephens, Owner
Customer Contact
- Mr. George Stephens, Owner
- Additional Contact Information
Fax Numbers
- (513) 672-2985Other Fax
Phone Numbers
- (888) 986-6358Other Phone
Email Addresses
- Primary
- (513) 672-2985
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.