Business ProfileforMark Cantrell Plumbing LLC
Additional business information
On 3.12.21 and 3.31.21, BBB wrote to the business concerning their "Customer Satisfaction Guaranteed" offer which appears on their website. Concerning satisfaction guarantees, our BBB Code of Advertising reads as follows: When using the term “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use “satisfaction guarantee,” ... in advertising if the seller refunds the full purchase price of the advertised product or service at the consumer's request.
20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed."
The business did not respond to BBB's request for revision of the ad.
At-a-glance
Related Categories
Overview
Plumbing Contractor
Plumbers Residential
Plumbers Commercial
Boiler Service
Radiant Install / Service
Business Details
- Location of This Business
- 142 E Pratt St, Johnstown, OH 43031-1241
- BBB File Opened:
- 6/3/1996
- Years in Business:
- 10
- Business Started:
- 11/1/2014
- Business Management
- Mr. Mark Cantrell, President & Owner
- Ms. Allison Potteiger, Admnistrative Secretary
- Ms. Theresa Watson, Secretary
- Contact Information
Principal
- Mr. Mark Cantrell, President & Owner
Customer Contact
- Mr. Mark Cantrell, President & Owner
- Ms. Theresa Watson, Secretary
- Additional Contact Information
Fax Numbers
- (740) 967-2201Primary Fax
Phone Numbers
- (740) 965-1603Other Phone
Email Addresses
- Primary
- (740) 967-2201
Customer Complaints
0 Customer Complaints
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