Business ProfileforEmerson and Melanie Landscaping
Current Alerts For This Business
that can be viewed by clicking here: http://www.nbc4i.com/video?clipId=10523450&autostart=true
This company has a pattern of customer complaints alleging:
- services paid for are not received
- failure to honor contracts, (100% of complaints we’ve
received specifically cite this as the issue)
- failure to maintain a license for pesticide application,
- failure to respond to requests for assistance, and
- failure to respond to requests for refunds.
Specifically, one Lewis Center woman paid $6,500.00 to trim and
fertilize trees, and remove bushes and plant flowers and bushes. The business
has not returned to do the work, and has not returned her phone calls.
On June 4, 2013 BBB sent certified correspondence to Huber’s
Tree Service requesting their voluntary cooperation in resolving complaints on
file with BBB and providing steps it will implement to eliminate the pattern of
customer complaint; however, as of today BBB has not received a response from
the company.
Additional business information
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
On Feb. 6, 2018, the Ohio Attorney General’s Office filed a civil lawsuit in Franklin County Ohio Common Pleas Court against defendant Thomas Huber Jr. doing business as Emerson and Melanie Landscaping accusing him of repeatedly failing to deliver promised tree and lawn services to consumers and violating state consumer protection laws.
According to the state, in and prior to 2013, defendant Huber operated a tree and landscaping business using various unregistered business names, including Huber Tree Care, Capital Tree Service, and Tree Doctor. On November 21, 2013, the state filed a civil lawsuit against defendant Huber alleging he violated the consumer sales practices and home solicitation sales acts in connection with his business. On June 17, 2014, the court in that case entered a default judgment against defendant Huber prohibiting him from engaging in consumer transactions in Ohio until he had paid all penalties and restitution ordered by the judgement. Defendant Huber had not paid all penalties and restitution awarded in that previous judgment, as of the filing of the current lawsuit in February 2018.
According to the state, starting in or around 2016, defendant Huber again began soliciting consumers for tree care services. Defendant Huber approached consumers at their homes and solicited consumers for tree care and landscaping services. Sometimes the in-person solicitation at the consumer’s home was in response to the consumer calling defendant Huber. Defendant Huber did business using the unregistered business name “Emerson and Melanie Landscaping” and agreed to perform tree care and landscaping services, often including maintenance and ongoing tree care services for up to a year after the initial service. Defendant Huber sometimes provided brief contracts for consumers to sign, and in other instances services were agreed to verbally.
According to the state, defendant Huber did not provide the 3-day right-to-cancel notice required by the Home Solicitation Sales Act. For some consumers, defendant Huber provided some services but did not provide the agreed maintenance and ongoing care services. For some consumers, defendant Huber provided shoddy or unworkmanlike services. As of the filing of the lawsuit, the Ohio Attorney General’s Office had received 6 complaints since 2016 against defendant Huber, for a total disputed amount of approximately $2,400.
The state is seeking reimbursement for all consumers damaged by unfair and deceptive actives practices, a $25,000 fine for each violation of the law, and a permanent injunction prohibiting defendant Huber from engaging in business transactions in Ohio that violate the law.
The matter is pending before the court. Trial assignment has been scheduled for March 4, 2019.
For more details you may wish to contact:
- The Ohio Attorney General's Office Help Center
Toll-free: 800-282-0515 or Local: 614-466-4986, 30 E. Broad St., 14th Floor, Columbus, OH 43215, http://www.ohioattorneygeneral.gov/
- The Franklin County Clerk of Courts office,
373 South High Street, Columbus, OH 43215, phone 614-525-3600, http://www.franklincountyohio.gov/clerk/cio.cfm%20or%20online%20http://fcdcfcjs.co.franklin.oh.us/CaseInformationOnline/
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3364 Calimero Dr, Columbus, OH 43224-2882
- BBB File Opened:
- 5/1/2012
- Licensing Information:
- Under the Ohio Department of Agriculture, the Pesticide & Fertilizer Regulation section licenses pesticide dealers and applicators and offers training and testing. This helps assure the safe use of pesticides and helps prevent misuse and mishandling. The section licenses 30,000 pesticide applicators and more than 13,000 pesticide products. This section also administers the Clean Sweep Program which assists pesticide users with proper disposal of unusable and out-of-date pesticides and are free of charge to the public.
- Business Management
- Mr. John Dooley Jr.
- Ms. Melanie Jo Huber, Owner/Manager
- Ms. Amber Lykans
- Mr. Thomas J Huber Jr., Principal
- Mr. Gary Huber
- Contact Information
Principal
- Ms. Melanie Jo Huber, Owner/Manager
- Mr. Thomas J Huber Jr., Principal
Customer Contact
- Mr. Thomas J Huber Jr., Principal
- Additional Contact Information
Phone Numbers
- (614) 584-9151Other Phone
- (614) 930-8603Other Phone
- (614) 584-9151
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.