Business ProfileforMontoya's Quality Siding and Roof, LLC
Additional business information
BBB wrote to Montoya's Quality Siding and Roof in February and March 2021 concerning the following ad claims which appear on their website: "100% satisfaction guarantee" and "licensed and insured".
Our BBB Code of Advertising indicates when you advertise a 100% satisfaction guarantee, you have to be prepared to refund all of the customer's money if they are dissatisfied, unless you disclose to them any terms and conditions which apply to the guarantee. The simplest thing is to hyperlink the words "satisfaction guarantee" to the actual terms and conditions.
As for licensed and insured, our BBB Code of Advertising reads: "Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided."
The business did not respond to BBB's request for substantiation or modification.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 2533 Osceola Ave, Columbus, OH 43211-1135
- BBB File Opened:
- 2/16/2021
- Years in Business:
- 9
- Business Started:
- 1/23/2015
- Hours of Operation
Primary
- M:
- 7:00 AM - 5:00 PM
- T:
- 7:00 AM - 5:00 PM
- W:
- 7:00 AM - 5:00 PM
- Th:
- 7:00 AM - 5:00 PM
- F:
- 7:00 AM - 5:00 PM
- Sa:
- 7:00 AM - 5:00 PM
- Su:
- Closed
- Business Management
- Mr. Julio S Montoya, Owner
- Contact Information
Principal
- Mr. Julio S Montoya, Owner
Customer Contact
- Mr. Julio S Montoya, Owner
- Additional Contact Information
Phone Numbers
- (614) 390-1770Other Phone
Email Addresses
- Primary
- Complaint
- (614) 390-1770
Customer Complaints
0 Customer Complaints
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