Additional Information for Comenity Capital Bank

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Comenity Capital Bank has 11 locations, listed below.

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  Comenity Capital Bank

  PO Box 183003 Columbus, OH 43218-3003

• 

  Alliance Data

  1103 Allen Dr Milford, OH 45150-8763

• 

  Alliance Data

  PO Box 349 Milford, OH 45150-0349

• 

  Alliance Data

  PO Box 408 Milford, OH 45150-0408

• 

  Alliance Data

  PO Box 869 Milford, OH 45150-0869

Headquarters

PO Box 183003, Columbus, OH 43218-3003

BBB File Opened:

11/29/2006

Years in Business:

21

Business Started:

1/1/2003

Type of Entity:

Corporation

Alternate Business Name

• Build.com ((credit accounts handled by Comenity Capital Bank)
• IKEA (credit accounts handled by Comenity Capital Bank)
• Floor & Decor
• Vacation Club
• DentalFirst Financing
• Comenity Direct
• Barneys New York (credit accounts handled by Comenity Capital Bank)
• C21 Status (Century 21)
• Comenity Direct
• Dwolla
• Sally Beauty Rewwards credit card
• Famous Footwear
• Alpheon
• American Laser Skincare (credit accounts handled by Comenity Capital Bank)
• Petland (credit accounts handled by Comenity Capital Bank)
• Virgin America Visa (credit accounts handled by Comenity Capital Bank)
• Draper's & Damon's (credit accounts handled by Comenity Capital Bank)
• Tiger Direct (credit accounts handled by Comenity Capital Bank)
• The Tog Shop (credit accounts handled by Comenity Capital Bank) part of Blair Corporation
• Motorola (credit accounts handled by Comenity Capital Bank)
• Gold Violin (credit accounts handled by Comenity Capital Bank)
• Good Sam (credit accounts handled by Comenity Capital Bank
• Fuel Rewards Network MasterCard (credit accounts handled by Comenity Capital Bank
• Barneys New York (credit accounts handled by Comenity Capital Bank
• Wintersilks (credit accounts handled by Comenity Capital Bank)
• Lifestyle Lift (credit accounts handled by Comenity Capital Bank)
• Distribution America (credit accounts handled by Comenity Capital Bank)
• Lending Club Patient Solutions (credit accounts handled by Comenity Capital Bank)
• Your Tuition Solution (credit accounts handled by Comenity Capital Bank)
• Simply Be (credit accounts handled by Comenity Capital Bank)
• GEM Account (credit accounts handled by Comenity Capital Bank)
• Modells (credit accounts handled by Comenity Capital Bank)
• My BJ's Perks MasterCard (credit accounts handled by Comenity Capital Bank)
• AKC Visa (credit accounts handled by Comenity Capital Bank)
• LinenSource (credit accounts handled by Comenity Capital Bank)
• Overstock.com (credit accounts handled by Comenity Capital Bank)
• Aspen Dental- DentalFirst Financing (credit accounts handled by Comenity Capital Bank)
• Anne Geddes (credit accounts handled by Comenity Capital Bank)
• Gordon's Jewelers (credit accounts handled by Comenity Capital Bank)
• Sahalie (credit accounts handled by Comenity Capital Bank)
• Lenovo (credit accounts handled by Comenity Capital Bank)
• Boscov's (credit accounts handled by Comenity Capital Bank)
• Piercing Pagoda (credit accounts handled by Comenity Capital Bank)
• Forever 21 (credit accounts handled by Comenity Capital Bank)
• Ulta Beauty (credit accounts handled by Comenity Capital Bank)
• Appleseed's (credit accounts handled by Comenity Capital Bank
• The Children's Place (credit accounts handled by Comenity Capital Bank)
• Newegg Preferred Account (credit accounts handled by Comenity Capital Bank
• Abbey Carpet/Floors to Go (credit accounts handled by Comenity Capital Bank)
• Alphaeon (credit accounts handled by Comenity Capital Bank)
• Ballard Designs (credit accounts handled by Comenity Capital Bank)
• Bed Bath & Beyond (credit accounts handled by Comenity Capital Bank)
• Blue Nile (credit accounts handled by Comenity Capital Bank)
• CD Peacock (credit accounts handled by Comenity Capital Bank)
• Century 21 Dept. Stores (credit accounts handled by Comenity Capital Bank)
• Credit Auto Repair (credit accounts handled by Comenity Capital Bank)
• David's Bridal (credit accounts handled by Comenity Capital Bank)
• Dell (credit accounts handled by Comenity Capital Bank)
• West Coast Dental/Dental Alliance (credit accounts handled by Comenity Capital Bank)
• Diamonds International (credit accounts handled by Comenity Capital Bank)
• Dwolla (credit accounts handled by Comenity Capital Bank)
• Earthwise Windows and Doors (credit accounts handled by Comenity Capital Bank)
• El Dorado (credit accounts handled by Comenity Capital Bank)
• Frontgate (credit accounts handled by Comenity Capital Bank)
• Good Sam/Coast to Coast Visa (credit accounts handled by Comenity Capital Bank)
• Grand Rental (credit accounts handled by Comenity Capital Bank)
• Grandin Road (credit accounts handled by Comenity Capital Bank)
• Home and Garden Showplace (credit accounts handled by Comenity Capital Bank)
• Hometown Brand Centers (credit accounts handled by Comenity Capital Bank)
• H3 Wellness Plus (credit accounts handled by Comenity Capital Bank)
• Hannoush (credit accounts handled by Comenity Capital Bank)
• Harvey Building Products (credit accounts handled by Comenity Capital Bank)
• Healthiplan (credit accounts handled by Comenity Capital Bank)
• Iddeal Jewelry (credit accounts handled by Comenity Capital Bank)
• Ideal Image (credit accounts handled by Comenity Capital Bank)
• Improvements (credit accounts handled by Comenity Capital Bank)
• J. Jill (credit accounts handled by Comenity Capital Bank)
• Jay Gems/Simply (credit accounts handled by Comenity Capital Bank)
• Kohler Generators (credit accounts handled by Comenity Capital Bank)
• LaserAway (credit accounts handled by Comenity Capital Bank)
• MESA Money (credit accounts handled by Comenity Capital Bank)
• Marisota/JD Williams (credit accounts handled by Comenity Capital Bank)
• Merchant Funders (credit accounts handled by Comenity Capital Bank)
• BJ's Wholesales Club (credit accounts handled by Comenity Capital Bank)
• Taylor Rental Credit Card (credit accounts handled by Comenity Capital Bank)
• Norm Thompson (credit accounts handled by Comenity Capital Bank)
• Lexus Pursuits Visa (credit accounts handled by Comenity Capital Bank)
• Toyota Rewards VISA (credit accounts handled by Comenity Capital Bank)
• Orbitz Rewards Card (credit accounts handled by Comenity Capital Bank)
• Gamestop (credit accounts handled by Comenity Capital Bank)
• Zales (credit accounts handled by Comenity Capital Bank)
• My Smile Care (credit accounts handled by Comenity Capital Bank)
• Big Lots (credit accounts handled by Comenity Capital Bank)
• Ohio University MC (credit accounts handled by Comenity Capital Bank)
• Premier Designs (credit accounts handled by Comenity Capital Bank)
• Premier Laser Spa (credit accounts handled by Comenity Capital Bank)
• Priscilla of Boston (credit accounts handled by Comenity Capital Bank)
• Rainsoft (credit accounts handled by Comenity Capital Bank)
• Serta/iComfort (credit accounts handled by Comenity Capital Bank)
• Solutions (credit accounts handled by Comenity Capital Bank)
• The Tile Shop (credit accounts handled by Comenity Capital Bank)
• True Value Brands (credit accounts handled by Comenity Capital Bank)
• Univision (credit accounts handled by Comenity Capital Bank)
• Vintage King Audio (credit accounts handled by Comenity Capital Bank)
• Vitacost Healthy Perks MC (credit accounts handled by Comenity Capital Bank)
• JD Williams
• UBG Consumer Credit (credit accounts handled by Comenity Capital Bank
• Valliani (credit accounts handled by Comenity Capital Bank)
• The Home
• Blair (credit accounts handled by Comenity Capital Bank)
• Fastline (credit accounts handled by Comenity Capital Bank)
• Carter Lumber DIY(credit accounts handled by Comenity Capital Bank)
• Venue (credit accounts handled by Comenity Capital Bank)
• American TV(credit accounts handled by Comenity Capital Bank)
• Gardner White (credit accounts handled by Comenity Capital Bank)
• HSN (credit accounts handled by Comenity Capital Bank)
• Med Money (credit accounts handled by Comenity Capital Bank)
• Osh Commercial Services (credit accounts handled by Comenity Capital Bank)
• Southern Pipe (credit accounts handled by Comenity Capital Bank)
• Haband (credit accounts handled by Comenity Capital Bank)
• Smile Generation Financial (credit accounts handled by Comenity Capital Bank)
• J.Jill (credit accounts handled by Comenity Capital Bank)
• Orchard Supply Hardware (credit accounts handled by Comenity Capital Bank)

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Hours of Operation

Primary

M:

8:00 AM - 10:00 PM

T:

8:00 AM - 10:00 PM

W:

8:00 AM - 10:00 PM

Th:

8:00 AM - 10:00 PM

F:

8:00 AM - 10:00 PM

Sa:

8:00 AM - 10:00 PM

Su:

Closed

Business Management

• Mr. Ron Ostler, SVP, Banking & Governance
• Ms. Andrea Moss, President
• Ms. Stephanie Gram, Director of Customer Care
• Ms. Julie Fire, VP, Customer Care

Contact Information

Principal

• Ms. Andrea Moss, President

Customer Contact

• Ms. Stephanie Gram, Director of Customer Care

Additional Contact Information

Website Addresses

• Website 1

Additional Business Information

Additional Info

Because the company processes commercial credit card accounts and billing statements for many businesses nationwide, the company advised in a letter to the BBB that an account number is necessary to address communication from our BBB in a timely manner. Therefore, we suggest that if you are filing correspondence with our office concerning this company, that you include your complete name and mailing address, the merchant's name, and the account number.

Prior to September 10, 2021,  BBB published 25% of complaint details, as a representative sample of complaints for this business, consistent with national BBB policy.

 

Additional Info

Comenity Bank, which formerly did business as World Financial Network Bank, and Comenity Capital Bank, which formerly did business as World Capital Bank, are wholly-owned subsidiaries of  Alliance Data Systems, and BBB maintains separate reports on these 2 entities which are available at these links:

http://www.bbb.org/centralohio/business-reviews/credit-cards-and-plans/comenity-bank-in-columbus-oh-6558?bluerefx=1

http://www.bbb.org/centralohio/business-reviews/credit-cards-and-plans/comenity-capital-bank-in-columbus-oh-70009182?bluerefx=1

Serving Area

We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming

• AK
• AL
• AR
• AS
• AZ
• CA
• CO
• CT
• DC
• DE
• FL
• GA
• GU
• HI
• IA
• ID
• IL
• IN
• KS
• KY
• LA
• MA
• MD
• ME
• MI
• MN
• MO
• MS
• MT
• NC
• ND
• NE
• NH
• NJ
• NM
• NV
• NY
• OH
• OK
• OR
• PA
• PR
• RI
• SC
• SD
• TN
• TX
• UT
• VA
• VI
• VT
• WA
• WI
• WV
• WY

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Business Categories

Credit Cards and Plans